Frequently asked questions

Everything you need to know about Moiki EDU: compliance, security, pricing, teaching, technical questions and support.

Do you have questions about Moiki EDU? Here are the most common answers, whether you are a teacher, a head teacher, a digital lead or a parent.


Compliance and security

Is Moiki EDU GDPR compliant?

Yes. Moiki EDU is hosted in France and published by ZWYK Studio. No data is transferred outside the European Union. The platform follows the data protection framework for minors: minimal data collection, no advertising trackers, no data resale. Read more

Can students sign in through their school's digital workspace?

Yes, wherever that integration exists. In France, Moiki EDU is connected to the national resource access manager (GAR), so students sign in from their usual school workspace without creating an extra account. Elsewhere, availability depends on the systems in use in your country — contact us and we will look at it with you.

Is there advertising on Moiki EDU?

No. No advertising, no advertising trackers, no data resale. The business model rests entirely on subscriptions. It is a founding commitment of ZWYK Studio.

Where is the data hosted?

In France, on secure servers. Student data is protected in line with the GDPR.

What happens to my data if I cancel?

Your stories and content belong to you. Before cancelling, you can export them to keep them and replay them outside the platform. After cancellation, your data is kept for 90 days (a grace period), then permanently deleted. You can ask for early deletion at any time.


Pricing and subscriptions

How much does it cost?

Moiki EDU offers three plans:

€30 a year is less than a textbook, for a tool you can use across every subject. See detailed pricing

How do I pay?

The Eco plan is bought online by bank card. The Master plan can be paid by card, by transfer or on a purchase order (the standard procedure for public institutions). Request a quote

Is the free plan time-limited?

No, it is free with no time limit. What is counted are the projects you run with your students: one reading session and one writing session per school year. You prepare your workshops and your class freely, nothing is consumed before a session is launched, and a confirmation warns you at that point.

Can several teachers share one subscription?

With the Eco plan, the subscription is individual. For several teachers, the Master plan fits better: you buy as many seats as you have teachers, at €35 per seat per year, with a decreasing rate beyond 5 and 10 seats.

Is collaborative writing included in the free plan?

No. The collaborative workshop, where a whole class writes one shared story split into fragments, requires an Eco or Master subscription. You can prepare it freely on the free plan; it is launching it as a session that is reserved for the paid plans.

Can my students create their own stories?

Within a writing workshop, yes, on any plan. Free creation, outside any workshop, requires an Eco or Master subscription.


Teaching and uses

What school levels is Moiki EDU suited to?

From age 9 to 18, and even in adult training. The catalogue covers 8 subjects (language and literature, science, history and geography, media literacy, computer science, modern languages, citizenship education, mathematics). See uses by subject

Do I need technical skills?

No. You write a passage, then pick from a menu what comes next: a choice, a puzzle, an ending. The story graph builds itself as you go and helps you find your way. Teachers and students get to grips with the tool in 15 minutes. In pilot sessions with 14-year-olds, the first story was created in an hour and a half. How it works

What kinds of projects can I run?

The platform is versatile: reading paths, writing workshops, educational escape games, formative assessment, historical role-play, interactive presentations, writing contests. See all the uses

Can Moiki be used for a contest between schools?

Yes. A collaborative writing contest between lower-secondary schools is being set up in France with a county council and the regional education authority. We support the organisers from start to finish. Read more

Do I need to know how to code to use Moiki EDU?

No. The editor is visual: you write, you choose what comes next from a menu, and the story draws itself. Advanced features such as variables, conditions and inventory are configured through forms.

Are there ready-to-use stories?

Yes. The catalogue holds 437 stories published by teachers, 53 of them specifically for education. The most popular: Ramón le Carbone (science, 24,970 views), Chasseur d'infaux ! (media literacy, 3,584 views), Harry Potter au pays des classes grammaticales (grammar, 235 views). See the catalogue


Technical questions and features

Can stories be exported?

Yes. A story exports as a standalone web page, which replays in any browser with no account and no installation. Other export formats are available depending on the plan.

Do students need an account?

To play the stories, no: a simple link or class code is enough. To create stories (writing workshops), a student account is needed. Where the school workspace integration is available, signing in happens through it with no extra account.

Does Moiki work on tablets and phones?

Yes. The platform is responsive: stories play on computer, tablet and phone. The creation editor works better on a computer or tablet (a bigger screen), but reading is optimised for every format.

Can I add images, sounds and video?

Yes. The editor lets you add images, sounds and sound atmospheres to your stories. Media can be uploaded or picked from built-in royalty-free libraries.


Support

What support do you offer?

ZWYK Studio offers complete support:

Read more about our support

How do I contact the team?

By email: contact@moiki.app. An answer within 48 working hours. Master plan users get priority support and a video call on request.

Do you offer training?

Yes. Remote training is included with the Master plan (one hour by video call). For area-wide rollouts, we train "champion" teachers who then take over. We also run occasional workshops and webinars.

Is there a programme for motivated teachers?

Yes. We are building a network of teacher-creators and authors to co-produce content, working directly with the narrative team. Read more


What people say

"The range of teaching possibilities with Moiki feels almost endless!" Mélanie Fenaert, S'cape

"Students forget they are reading." Sébastien, EduMoov blog

"The time spent building the path was paid back by the time saved afterwards." Cécile Diet, Besançon education authority

Listed by Eduscol, the Île-de-France DRANE, S'cape, Ludomag, the Besançon education authority and EduMoov.

Read all the testimonials


Cannot find the answer to your question? Contact us